Hi-Tech: Accolades

HI-TECH DATA SYSTEMS, INC.
9190 Brocks Gap Road
Fulks Run, VA
22830
1-800-HITECH-0
email: fuelnet@htdsys.com

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Accolades

We know we could go on forever telling you how we are totally committed to the very highest quality levels of Client Services and Customer Support, but both you and we know that we would tend to be a little biased.

So, we decided instead to let you see what our existing customers have to say about the service they have received. All of the following quotations are verbatim from letters we have on file in our offices. Some are excerpted, but none are taken out of context. We will also be happy to provide names and telephone numbers for all references who have given us permission to do so to qualified inquirers.

What Our Customers Say About Us:

"As you can imagine, record keeping, continuous replacement of worn cards, implementing new cards, all with a turnaround time of ten days or less could not have been accomplished without the positive and professional attitudes of hard work from the team at Hi-tech.
...Their knowledge and expertise in dealing with some of our transactions proved to be an invaluable asset to our agency."

Motor Vehicle Division

"I have been more than satisfied with the service we have received from Hi-Tech Data systems. You have always been friendly, cooperative, and patient - especially with our special needs."

Transportation Authority

"I have always received excellent service, always, helpful and prompt. There is a very good working rapport between Hi-Tech employees and myself. They know their jobs and they are very good at it."

Dept. of Natural Resources

"The quality of customer service, patience and perseverance expounded by Hi-Tech staff is beyond words. Our department was shepherded by Dawn & Bonnie through a thoroughly confusing re-organization, & they were simply wonderful in supplying special reports, assistance & administrative encouragement at every juncture."

Operations Manager, Division of Administration

"Hi-Tech Data Systems has provided Hudson General with the highest level of service possible.
Outstanding in the following:
Customer Service
Pleasant People to Work With
Quick Responses
Accurate Information"

Hudson General

"It has been my pleasure working with all of you at the Hi-Tech Data Systems, Inc. You all have been so very cooperative.
I appreciate the great service that you have provided to us over the years."

Calvert Co. Health Dept.

"I would like to take this opportunity to thank you for all your help that you have provided us in the Statewide Fuel Management. As Fleet Coordinator I was always helped in a professional & timely manner in getting new cards, or replacement cards or other problems there might have been in purchasing fuel"

Fleet Coordinator

"During the past 7 years in dealing with your staff, I can only say that their professionalism and quick responses to any problems or concerns of the Military Department were handled in a timely and professional manner."

Fleet Manager, Military Dept.

"You have always been quick to respond to data request and even when we forget the procedures, you remind us patiently!
Your personnel are knowledgeable, courteous and show a genuine concern for the unique problems we in the State service have to cope with.
Ours has been a rewarding and professional experience!"

Fleet Manager Dept. of Environment

"Everyone was always so professional, courteous and knowledgeable."

Office of the State Treasurer

"They have served us with the highest level of professionalism. Their sunny personalities made it a pleasure to deal with them."

Chesapeake Bay Critical Area Commission

"No matter how often I called, they were always more than willing to be of assistance. They handle each contact in a professional and timely manner. All request for information, updates and cards were sent out immediately."

Talbot Co. Health Dept.

"I would like to take the time to thank you all for providing professional, courteous and timely support and service to the correctional facilities located throughout the state of Maryland.
All the fleet coordinators in the Division wish to express their gratitude for the service provided during the past seven years. The support provided has far exceeded the demands of the fast changing Division of Corrections."

Fleet Manager, Division of Corrections

"Services received from Hi-Tech have exceeded our expectations."

Dept. of Business and Management Office of Information Technology

"I want all of you to know how great you have been in helping me with all my problems with the lost gas cards. and how helpful and polite you have been to me and never once complaining when I'd call."

Dept. of Social Services

"The service we have received from Hi-Tech has always been of the highest quality and above call of duty on several occasions.
Not only has Hi-Tech given us excellent service, their personnel has always been pleasant to deal with."

Allegany Co. Health Dept.

"I always received a prompt and friendly response to all inquiries and the ability to fax request for new cards, etc. was a great convenience."

Hanford Co. Health Dept.

"I am very pleased at the services we have received from Hi-Tech Data Systems, Inc. Your agents are true professionals and have treated us alike. I can honestly say, I cannot recall an instance when I was greeted by a more courteous, supportive, and punctual employee."

Marc Train Service

"I have always had a question or request dealt with immediately and without delay."

Dept. of Social services, Harford Co.

"Hi-Tech has always given me service and support that I expect from a professional contractor."
"Bill, of most importance to me is the professional, pleasant and positive attitude I always received from you. Even though we developed a 'telephone friendship' business continued to be priority. The contribution to a great working relationship."

Comptroller of the Treasury

"Service has been prompt and efficient. All contacts have been met with courtesy."

Kent Co. Dept. of Social Services

"Thank you for the excellent service over the past five years. I can't think of any problem that we had that wasn't resolved quickly and efficiently."

Director of Maintenance

"The Office of the State Fire Marshal created many problems for Hi-Tech while attempting to keep Tag Number, Account Numbers within five regions of the State. When someone was transferred from region to region it became necessary to change fuel cards. Never was there a complaint from Hi-Tech."
"We have never had the pleasure of working with such a excellent group of individuals as employed by Hi-Tech. even when personnel changed at Hi-Tech they were always very receptive to our needs and never once did they question our motives for change."
When cards were lost or we needed replacement cards immediately there was never a delay in meeting our request. I have never been associated with any vendors who have provided the service which Hi-Tech has provided over the years."

Office of the State Fire Marshal

"My experience with High-Tech has been a pleasure. All dealings with employees have been pleasant and very helpful with excellent Customer Service."

SHA Equipment Division

email: fuelnet@htdsys.com

9190 Brock's Gap Rd.
Fulks Run, VA 22830
1-800-HITECH-0

Home | Who Are Our Clients | Client Services
Why Choose Hi-Tech Data | About Hi-Tech Data Systems, Inc.
How to Automate Without a Budget
A Most Compelling Argument | Accolades